Privacy Policy
Last updated: July 11, 2025
This Privacy Policy describes how Refresh Pharmacy ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website https://www.refresh-pharmacy.com (the "Service") and explains your privacy rights and how the law protects you.
By using the Service, you agree to the collection and use of your personal data in accordance with this Privacy Policy.
1. Definitions

• Account – a unique account created for you to access parts of our Service.
• Company – refers to Refresh Pharmacy.
• Cookies – small files placed on your device that store browsing information.
• Country – refers to United Arab Emirates.
• Device – any device that can access the Service, such as a smartphone, tablet, or computer.
• Personal Data – any information relating to an identified or identifiable individual.
• Service – the website https://www.refresh-pharmacy.com.
• Service Provider – any third party that processes data on behalf of the Company.
• Usage Data – information collected automatically while using the Service.
• You – the individual or legal entity accessing the Service.

2. What Data We CollectPersonal Data
We may collect the following data:

• Full name
• Email address
• Phone number
• Any data voluntarily submitted via contact forms or account registration

Usage Data
Collected automatically and may include:

• IP address
• Browser type and version
• Pages visited and time spent
• Mobile device identifiers
• Diagnostic and performance data

3. Tracking Technologies
We use cookies, beacons, tags, and scripts to analyze traffic and improve the Service.

• Session Cookies: deleted when you close your browser.
• Persistent Cookies: remain on your device after logout.
• Functional Cookies: remember your preferences (e.g., language, login)
• Essential Cookies: required to operate the site securely.
• Analytics Cookies: help us understand how users interact with the site.

4. How We Use Your Data
We may use your data to:

• Provide and maintain our Service
• Manage your Account
• Fulfill contracts (e.g., for purchases or subscriptions)
• Send administrative or marketing communications (if you have not opted out)
• Improve user experience through personalization
• Conduct internal analysis and diagnostics
• Ensure legal compliance and security
• Support business operations, transfers, or audits

5. Data Sharing
We may share your data:

• With Service Providers assisting with analytics, email delivery, or technical support
• As part of a business transfer, such as a merger or acquisition
• With our Affiliates and partners, under confidentiality agreements
• With regulatory authorities, if required by law
• With your consent, for any other specific purposes

6. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy. Usage data is typically retained for a shorter period unless required for security or legal obligations.
7. International Transfers
Your data may be processed outside your country of residence, including jurisdictions where data protection standards may differ. We ensure all reasonable measures are taken to protect your data in such cases.
8. Your Rights
You have the right to:

• Access or request a copy of your personal data
• Correct or update inaccurate information
• Delete your data (subject to legal obligations)
• Object to or restrict processing in certain cases
• Withdraw consent at any time (if processing is based on consent)

To exercise your rights, contact us via the form at https://www.refresh-pharmacy.com.
9. Children’s Privacy
We do not knowingly collect personal data from individuals under the age of 13. If we become aware of such data collection without verified parental consent, we will delete it promptly.
10. Third-Party Links
Our site may include links to external websites. We are not responsible for their privacy practices. Please review their privacy policies separately.
11. Security
We use reasonable technical and organizational measures to protect your data. However, no method of online transmission or storage is 100% secure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. You will be notified of any material changes via the website or email. The updated version will be effective as of the "Last updated" date above.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
https://www.refresh-pharmacy.com